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Author: c | 2025-04-23

Convoso /// Quiz. Select the box withthe correct description of Convoso. Convoso is a phone platform. Convoso is a phone platform. Convoso is a phone platform. we have to download and install in our computers. that allows us to dial any phone number, including family and friends. that automatically dials potential client's number. Convoso Convoso /// Quiz. Select the box withthe correct description of Convoso. Convoso is a phone platform. Convoso is a phone platform. Convoso is a phone platform. we have to

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To find it again. Calls are also easy to download. My experience with Convoso has been nothing but good.Date of experience: January 16, 2025Convoso is very easy to use and user…Convoso is very easy to use and user interface is very simple Anyone can easily navigate the interface with little or no assistance Date of experience: January 16, 2025I’ve been using Convoso for a while…I’ve been using Convoso for a while now, and I just have to say it’s truly a game-changer. The dialer system is incredibly easy to use, intuitive, and packed with all the right features that help me maximize productivity. From automated dialing to seamless integration with CRM systems, Convoso makes it easy to stay on top of calls and keep things moving efficiently.Thanks to Convoso, I’m able to work faster and more effectively than I ever thought possible. Without it, I’d be struggling to keep up with the demands of my work. It has honestly made such a difference, and I couldn’t imagine doing my job without it.Big thanks to the Convoso team for creating such an amazing dialer system it has been a real asset to my business!Date of experience: January 16, 2025Convoso is a must for Cold CallersConvoso has been an incredibly efficient integration to our cold calling company. Beforehand, we were only able to call about 20 people per hour. That number has surged by nearly 4x, as the software allows me to continually call 5 people at once. Total game changer!!Date of

Convoso Reviews: What Is It Like to Work At Convoso?

Experience: January 16, 2025Convoso is a game-changer for call…Convoso is a game-changer for call centers! Its intuitive interface, AI-powered tools, and customizable features streamline workflows and boost productivity. The compliance features provide peace of mind, and their exceptional support ensures a seamless experience. Highly recommend this software!Date of experience: January 16, 2025Great system!It is a great system and extremely user frienly and easy to useDate of experience: October 01, 2024The best CRM ever madeThe best CRM ever made! thank to Convoso for listening to us and making this user friendly CRM.Date of experience: January 16, 2025The interface is comprehensiveThe interface is comprehensive, offering numerous settings and options. However, a more knowledgeable support team is needed to address complex questions related to the interface and its challenges effectively. While Convoso is a robust platform with a variety of features, there is room for improvement. Overall, it is a good platform that has the potential to be even better.Date of experience: July 08, 2024Overall I Convoso is the Best. Most Expensive. Most Comprehensive.can say that there is nothing…Overall I can say that there is nothing that could take me from Convoso. I have not had enough frustration with it to want to change. I am learning new things about setup and flow every single week. You will need someone who knows Convoso well to give you guidance as you're learning how to use it because it's features have features that have features, that then have settings in another part of the dialer

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Can turn a potential deal into a lost one.Agents with strong attention to detail catch these critical points. They accurately log call notes, track customer preferences, and ensure every follow-up is relevant. Noticing a prospect’s hesitation on pricing, for example, allows an agent to adjust their approach—highlighting financing options instead of pushing for an immediate close.How Convoso supports agent skill developmentThe right tools can make all the difference in agent performance. Convoso’s intelligent call distribution, real-time insights, and automation help call centers improve efficiency, boost conversions, and streamline coaching—without increasing headcount. Here’s how Convoso enhances key agent skills.Skills-based call routing for efficient communicationCall routing can make or break an agent’s success, determining whether high-value leads land with the right person or slip through the cracks.As Rob Bayer puts it, “One thing I would ask my dialing manager is ‘Can I send my top-performing leads to top-performing agents?’ Being able to segment your leads and make sure that the best leads are going to your best people is important.”Convoso’s skills-based routing makes sure the right calls go to the right agents. Instead of randomly assigning leads, the system prioritizes them based on agent expertise, skill levels, and compliance requirements.Take an insurance call center, for example—licensed agents can only sell in states where they’re certified. Convoso automatically directs those calls to the right agents, keeping everything compliant while maximizing conversion opportunities. Running a bilingual campaign? Spanish-speaking prospects can be routed directly to fluent agents, leading to smoother conversations and fewer dropped calls. By matching leads with the best-suited agents, sales teams close more deals with less wasted time.Real-time analytics to enhance agent performanceMaking decisions without real-time insights is like flying blind. Call center managers need data they can act on immediately. Convoso’s dashboards give managers real-time performance data, helping them fine-tune campaigns and coach agents on the spot.“Working with Convoso gives us that visibility into many areas,” Diego C., Call Center Operations Manager at Digital Market Media, says. “We can get as granular as we want in terms of our data, our campaign management, and how we track and monitor our sales. Convoso /// Quiz. Select the box withthe correct description of Convoso. Convoso is a phone platform. Convoso is a phone platform. Convoso is a phone platform. we have to download and install in our computers. that allows us to dial any phone number, including family and friends. that automatically dials potential client's number. Convoso

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CareersDiscover your future at Convoso. Unlock your potential and join our dynamic teamConvoso works by the numbers200+Employees3Countries2006Founding18Years of profitable growthYou'll love working hereTogether, we make more happenConvoso deliversConvoso delivers the best cloud-based contact center software platform on the planet for sales and lead generation teams.Pushing boundariesOur intrepid team is dedicated to pushing boundaries to keep our solutions at the forefront of technology. If you’re excited about spearheading innovations, meeting challenges with a can-do attitude, and collaborating with a passionate team, then we can’t wait to meet you.WelcomeWe’re growing, and your talent has a home at Convoso.Core valuesContinuous growth | Put customers first | Teamwork | Be positive | Persist to solveWhy Convoso? At Convoso, we foster a culture that champions teamwork, innovative problem-solving, positivity, continuous personal and professional growth, and an unwavering commitment to our customers.It all starts with great benefitsHeartbeat IconHealth and wealth managementConvoso provides employees with great Medical, Dental, and Vision Insurance along with 401(K) Savings plans, matching, and financial management tools and services through certified financial planners to help them achieve any financial goals they may have. Our focus is to provide employees with well-rounded resources that prioritize their health and financial goals. Hospital IconWellness perksA healthy you is a happy Convoso. Convoso offers a wellness reimbursement so that our employees can better support their overall health and well-being. Convoso also offers a rich PTO policy that includes paid Time off, Sick Time, Parental Leave, a Floating holiday, and Birthday Off! Convoso encourages employees to use their time off to recharge and focus on what matters most in life.Handshake IconTeam bondingWe promote employee camaraderie and team building, not just departmentally but company-wide! Whether it’s a holiday celebration, spontaneous happy hour, bowling, a sporting event, virtual games, or giving back to the community, there are plenty of opportunities to connect with the team.Support IconOnsite massagesLife can be stressful, but monthly onsite massages help reduce stress while boosting energy and focus.Meal IconMeal stipend & company lunchesConvoso offers a meal stipend for every employee. Onsite employees enjoy company-sponsored regular lunches that encourage collaboration and connection.People IconEmployee resource group and assistance programConvoso further supports our employees by offering Employee Resource Groups (ERGs), a supportive community where employees can connect and grow with peers who share similar interests and challenges. Convoso also offers an Employee Assistance Program (EAP), where employees receive confidential counseling and resources to help navigate personal and professional hurdles.

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Convoso Reviews 50 •4.6Companies on Trustpilot can’t offer incentives or pay to hide any reviews.See what reviewers are sayingOur company has been using Convoso for a couple of years now. Easily accessible & user friendly. The only downfall is the occasional pauses between calls but that's probably due to how the dialer is seti use this feature convoso every day, and it's fast and reliableI was introduced to Convoso at my about 6 months ago. It has a very user-friendly interface for call center agents. The reporting options are robust and the ability to live listen and whisper coach to an agent are amazing! It's a great tool. Convoso has been an incredibly efficient integration to our cold calling company. Beforehand, we were only able to call about 20 people per hour. That number has surged by nearly 4x, as the software allows me to continually call 5 people at once. Total game changer!!Company detailsSoftware CompanyCall CenterWritten by the companyConvoso's cloud-based, omnichannel predictive dialing software is the most complete solution on the market for outbound and blended call centers. Our industry-leading Answering Machine Detection rate - 97% accurate - coupled with our new Caller ID reputation management initiative means your agents will connect with real people - and not flagged as 'Scam Likely'. Factor in our intuitively automated workflows and see your contact rates increase by up to 300%.Contact info2837 Ventura Blvd #300, 91364, Woodland Hills , United States(888)[email protected] am an online sales representative…I am an online sales representative using

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Convoso customers can sign up below to get this new feature.About Convoso’s verified calls by Google featureWhen you place calls to consumers using Android devices, Verified Calls by Google lets you present your company name and logo. Verified Calls by Google will help call centers to improve their contact and connection rates. When the caller is automatically identified, more people are going to take the call. Consumers can recognize that the call is coming from a legitimate business and not a possible spam source.One step furtherCalls verified by Google will not only show the name and logo of the company calling, but will indicate the reason for the call.By identifying the caller and the intent (eg, “Calling you back”, “Regarding your insurance coverage”), the consumer who answers the phone already has a degree of trust. Beginning a call with that kind of knowledge initiates a positive interaction that increases opportunities for lead conversion.As compliance regulations continue to strengthen, call centers need to be vigilant about how they are calling consumers. This simple feature to verify calls offers call centers another tool to increase contact rates.Be one of the first to get Verified Calls by Google for your call center. Convoso customers talk to your customer success manager.Not a Convoso customer? Schedule a demo below to see how our contact center software solutions boost profitability.

OnrampLab/php-convoso: Convoso API for PHP - GitHub

Explained, “Frustrating would be the best way to describe it. It’s hard to find a solution that fits all my needs because of how specific they are to my business – it goes beyond what most most dialer services offer.”How Convoso helpedIn June of 2015, Bradley Lead Group chose Convoso as their call center solution using Convoso's Omni Contact Center. Ever since, BLG has been using Convoso to help their blended operation reach new heights.Prior to Convoso, Ness was dissatisfied about the little and irrelevant metrics and data that his reporting system provided. The metrics that were vital to BLG’s success such as: pause time, length of calls, list penetration rate, and conversion rate were either unavailable, or buried under a mass of data in a incomprehensible spreadsheet. Now using Convoso, BLG is reliant on the call center KPIs that important to their business. With Convoso’s custom reporting capabilities automated to send to his inbox, Ness and his organization have saved dozens of hours spent sifting through data.Convoso’s capability for blended campaign management also immensely helped push BLG to the success they are at today. This capability allowed for a stark increase in the productivity of BLG’s agents allowing them to seamlessly handle multiple campaigns simultaneously. Not to mention, “the platform’s easy accessibility via the cloud and being able to change settings on my dialer, correct something while I am away from the office, or check in on real-time performance has been an invaluable addition to my business.”Ness was also pleased to find that Convoso’s platform alleviated his initial concern about the potential challenges and setbacks that transitioning to a new platform would have on his agents. However, the exact opposite occurred! “Immediately after deployment, my agents fell in love with Convoso’s user interface and user experience, it was an intuitive experience which allowed them to easily start placing and receiving calls right away.”ResultsWith Convoso’s unrivaled features, BLG immediately experienced an increase in their overall call productivity which not only lowered their cost per conversion, but helped them increase their output by over double.Ness raved about the many positive outcomes that came with the deployment of Convoso’s platform. He placed a strong emphasis on the huge improvements in their contact rate indicating that Convoso, “increased [his] average contact rate by over 30% at the very least!” Convoso’s system also gave him the power to “utilize a lot less leads which has saved tens of thousands of dollars.”The user interface was what really wowed Billy Ness of Bradley Lead Group. “What won us over at first was basically the user experience. It looks really nice. Definitely much better than what we had or were prospecting at the time.”Ness’ biggest accolade was in regards to Convoso’s “excellent support team” who from day one to today have treated BLG “as if [they] were their number one priority customer.”“I really can’t thank Convoso enough for everything they have done for me. Between their system’s capabilities, and their amazing support...they have really helped my call. Convoso /// Quiz. Select the box withthe correct description of Convoso. Convoso is a phone platform. Convoso is a phone platform. Convoso is a phone platform. we have to download and install in our computers. that allows us to dial any phone number, including family and friends. that automatically dials potential client's number. Convoso

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Convoso. The platform is easy to use and understand. The interface is too packed tho but overall its a great platform Date of experience: December 19, 2024I receive calls all dayI receive calls all day. Dont manage any nor do I use the dialer but from my end it is clear and easy to use. I like the call tracking function (timeline) and easy to get assistance if needed to.Date of experience: January 16, 2025CONVOSO REVIEWHow user friendly the system is and efficient when going in between calls and transferring. Date of experience: January 16, 2025My experience with convoso is a good…My experience with convoso is a good one the dialer is very effective and gets the job done, it is very easy to use.Date of experience: January 16, 2025Awesome!I love how user friendly it is and how much it helps my job!Date of experience: January 16, 2025I have worked for this company for 6…I have worked for this company for 6 years , and have been working with Convoso this all time, and absolutely love it, Date of experience: January 01, 2025Convoso is awesomeConvoso is awesome. I use it to check calls for quality assurance. There are many different ways to search for a call. It is very easy to find what you are looking for. Then once you get your search results, there are a lot of ways to filter them. You can even save the results for later and name it for easy reference when you go

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That affects something that had nothing to do with what you were working on so be careful. I have been using it for 7 Months now and I can honestly say that this is the most comprehensive dialer on the market. If you have a simple setup, this might not be for you. But If you are working a decent size team with more than one department and a dynamic flow for your calls then this is for you. Be ready to pay up because with great software come great monthly bills. They are extremely expensive. Worth the price? Not entirely. It's definitely overpriced. However, it's the best. Do you want the best?Date of experience: January 15, 2025⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐I’ve been using Convoso for several months now, and I couldn’t be happier with the impact it’s had on my business. Their platform has significantly streamlined our operations and improved our call center performance. The software is incredibly user-friendly, with all the tools we need to manage campaigns, track performance, and optimize results in real time.One of the standout features is how Convoso keeps me engaged with all my agents. The dashboard gives me a clear view of each agent’s performance, making it easy to provide timely feedback and offer support where needed. It’s also incredibly easy to track productivity, quality, and compliance, which has helped us maintain a high standard of work.Thanks to Convoso, my team is more efficient, and we’ve seen impressive growth in our conversion rates. The integration with CRM. Convoso /// Quiz. Select the box withthe correct description of Convoso. Convoso is a phone platform. Convoso is a phone platform. Convoso is a phone platform. we have to download and install in our computers. that allows us to dial any phone number, including family and friends. that automatically dials potential client's number. Convoso

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And seamless communication tools has made collaborating with my team effortless.Overall, Convoso has been a game-changer for my business, helping us scale effectively while maintaining high-quality service. If you’re looking for a robust call center solution that keeps you connected with your agents and drives growth, I highly recommend Convoso!Date of experience: January 14, 2025The company is doing greatThe company is doing great, easy to use and keep track of calls and pull recordings for training purposes. Communication with account reps is great and useful for any troubleshooting needsDate of experience: January 14, 2024Exceptional Project Management SupportConvoso’s project management team, especially Drake Larson, Virgilio Beltran, and Caitlyn Harris, has been phenomenal. They guided me every step of the way, ensuring a seamless implementation process. Their attention to detail and expertise made the transition effortless. Our company growth has been exponential because of their team and software. Highly recommend!Date of experience: January 14, 2025The Trustpilot ExperienceAnyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.Learn more about other kinds of reviews.We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.Verification can help ensure real people are writing the reviews you read on Trustpilot.Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our