Download mimecast for outlook
Author: d | 2025-04-25
Installing Mimecast for Outlook . Prerequisites. Before installing Mimecast for Outlook, ensure: All Prerequisites are met. Microsoft Outlook is closed. Installing Mimecast for Outlook. To install Mimecast for Outlook: Download the Mimecast for Outlook client.
Mimecast Essentials for Outlook – Mimecast
For Outlook is opened, only the General section of the Mimecast tab is displayed. This is usually due to the Mimecast Windows service not running when Microsoft Outlook is started.ResolutionShut down Microsoft Outlook.Open the Microsoft Services by:Clicking the Start button.Clicking the Run menu item.Typing services.msc.View the status of the service. If necessary, start it by:Right-click on the msddsk.exe service (called Mimecast.Services.Windows.Personal).Clicking the Start menu item.Open Microsoft Outlook.If the service has started, but the issue persists, another application/add-in may be stopping the Mimecast service from starting. Mimecast Support will be able to assist you in investigating what is causing this behavior.Could Not Access NetworkProblemA significant delay is experienced when starting Microsoft Outlook, resulting in a Could not access network location \Hewlett-Packard\\ error.SolutionSome possible causes would need to be investigated, as this error could indicate a conflict with a third-party application. This error can be caused by an entry in the registry, which causes issues on Windows 7 when running some installers.Monitor Mimecast for Outlook performance by:Ensuring the latest Office Service Packs are installedUninstalling Mimecast for Outlook and record the Microsoft Outlook load time.Perform a clean install of Mimecast for Outlook, start Microsoft Outlook, and record the load time.Disable the certificate check for publisher's revocation and server revocation (in Internet Explorer).Start Microsoft Outlook and record the load time.Temporarily disable all other add-ins apart from Mimecast for Outlook.Start Microsoft Outlook and record the load time.Submit the findings to Mimecast Support and your Mimecast for Outlook Logs for further analysis.Review this link as a
Mimecast for Outlook - Prerequisites – Mimecast
Updated March 03, 2025 15:55 This article contains information on troubleshooting and resolving common Mimecast for Outlook errors, including Default Account Error, Account Options Displayed, and Could Not Access Network, with troubleshooting steps and registry modifications where applicable.Default Account ErrorProblemWhen attempting to start Mimecast for Outlook 2010 or 2013, a Default account is not an exchange account error is displayed. The Accounts section of the Mimecast tab is grayed out.SolutionWhere you have Microsoft Office products (e.g. Visio, Access) from different Microsoft Office versions on the same machine, it is possible that conflicting Windows registry entries can cause the error displayed above. This is true even if all your users are on Exchange accounts. The proposed solution is to amend the machine's registry.Changing your Windows registry can have a serious effect on your machine. It must only be performed by someone who understands how the Windows Registry works and has created a restore point. Due to this solution, Mimecast cannot take responsibility for an incorrectly configured registry.You can change your registry, by using the following steps:Close all Microsoft Office applications.Click the Windows Start button.Click the Run menu item.Enter the regedit command.Click the OK button.Navigate to the HKEY_CLASSES_ROOT\Wow6432Node\TypeLib\{00062FFF-0000-0000- C000-000000000046} registry key.If there are multiple key values, delete all but the latest Microsoft Office version key according to the values below:KeyMicrosoft Office Version9.6Microsoft Office 20169.5Microsoft Office 20139.4Microsoft Office 2010These values are based on an x64 machine. The same applies for x86 but using x86 variables.Close the Registry Editor.Restart the machine.Account Options DisplayedProblemWhen MimecastMimecast for Outlook - Troubleshooting – Mimecast
Updated February 17, 2025 10:59 This article gives an overview of the functionality, benefits, and known incompatibilities of Mimecast Web Security, and is intended for use by Administrators.What is Mimecast Web Security?Mimecast Web Security gives your users strong security protection from malicious activity that has been initiated by users or malware (at the server level or front line later of the web). It works by blocking access to inappropriate websites based on your configured policies and features.When combined with our Secure Email Gateway and Targeted Threat Protection services, Mimecast Web Security offers a single, cloud-based utility that protects against the two dominant cyber attack vectors: email and the web.For detailed information on how to configure, optimize, integrate, and troubleshoot, see the Web Security Knowledge Hub. Benefits of Mimecast Web SecurityFeatures and tools can be easily configured and maintained via the Mimecast Administration Console:Policies are applied consistently, with integration to other features such as Targeted Threat Protection - URL Protect, giving in-depth defense across email and the web. They can also be configured based on location (office/server/gateway IP), groups, or domains.There's no need to deploy a Mimecast certificate to view our block and warning pages for sites using SSL certificate ( can view consolidated real-time reporting of web usage and security risks via activity logs and dashboard analytics.Lightweight security at the domain layer stops threats before they reach your network, improving your organization's overall protection.Services and users' devices are protected when on the corporate networkUser's devices are protected when roaming or. Installing Mimecast for Outlook . Prerequisites. Before installing Mimecast for Outlook, ensure: All Prerequisites are met. Microsoft Outlook is closed. Installing Mimecast for Outlook. To install Mimecast for Outlook: Download the Mimecast for Outlook client. Mimecast for Outlook Application Downloads (Application) End User Enablement Assets - Mimecast for Outlook End User Enablement Assets (Website) End User Applications - Mimecast for Outlook - Authentication. End User Applications - Mimecast for Outlook - Overview. End User Applications - Mimecast for Outlook - Installing StandaloneMimecast for Outlook - Mimecast Community
Protect your data and users with secure email options from MimecastWhen sending sensitive information via email, your users need secure email options to protect data such as customer records, financials and new product information from leaking outside the organization. Yet traditional solutions for secure emails and secure document exchange often create an administrative burden for users and recipients. The result is a slow adoption rate for encryption technology, leading to situations where users may frequently send sensitive data via unencrypted email, exposing valuable corporate information to a variety of email security risks.Mimecast Secure Messaging provides easy-to-use technology that lets your users choose secure email options directly from their standard mailbox application. With Mimecast, secure messages never leave Mimecast's secure messaging platform, providing superior security for sensitive data that is shared with contacts outside the organization.How Mimecast secure email options workTo send a message with secure email options, users create a new message in Outlook or Mimecast for Mac as usual and then choose the Send Secure option on the Mimecast tab. Before sending the message, users can choose from several secure email options to require read receipts, set message expiration dates, or prevent the recipient from printing, replying or replying all to the message.After the message is sent, the email and any attachments are uploaded to the Mimecast cloud, scanned for malware and checked against policies concerning content control and data leak prevention. Emails and attachments are then stored in Mimecast's secure AES encrypted archive.Message recipients then receive a notice with information about how to log onto Mimecast's secure web portal. Once logged on, recipients can retrieve messages, download attachments and send emails and documents back to the original sender.Mimecast also provides administrators with secure email options that automatically initiate a secure message when an email meets certain policy criteria. For example, emails sent to a particular domain or to a specific recipient may be automatically sent via Secure Messaging, as well as email that contains certain keywords like "confidential" in the subject line.Benefits of Mimecast's secure email optionsMimecast's secure email options enable you to: Simplify encryption by providing users with an easy way to send secure messages and attachments without needing knowledge of encryption keys or certificate management, and without requiring recipients to download and install software. Increase security with granular message controls for read receipts, expiration dates and restrictions on printing and replying. Automatically trigger secure email optionsMimecast for Outlook - Notifications – Mimecast
Updated November 27, 2024 15:09 This article describes how to install the Mimecast Security Agent for Windows using Group Policy Object (GPO), and is intended for use by Administrators.PAGE CONTENTSPrerequisitesCreating a Transform File (.MST)Installing the Mimecast Security Agent for Windows using GPO PrerequisitesBefore deploying the Mimecast Web Security agent to the client machines, you must ensure the following have been met:Prerequisites for Mimecast Web Security.Prerequisites for Mimecast Security Agent for Windows.Creating a Transform File (.MST)These instructions describe how to create a transform file (.MST) using Orca. You can use other third party software capable of creating transform files, but these are not covered here.You can create a transform file using Orca by using the following steps:Download and install Orca.On the machine where Orca is installed, download the Mimecast Web Security Agent MSI File for Windows. See Installing the Mimecast Security Agent for Windows.Extract the .ZIP file to a directory.Start Orca via the Start Menu.Click on the File | Open.Select the MimecastSecurityAgentWorkstation64.msi file from the extracted .ZIP file directory.Click on the Open button.Click on the Transform | New Transform.Select the Property table.Click on Tables | Add Row.Note:Newer versions of the agent already have the LICENSEKEY property, meaning step 10 can be skipped.Complete the Add Row dialog as follows:Property: LICENSEKEYValue: Enter the license key and click OK. This can be obtained either from the:Mimecast Administration Console. Navigate to Web Security | Agent Settings and select the Installation tab.Customerkey file that forms part of the Mimecast Security Agent installation download.Click on the OK button to add the LICENSEKEY property to the table.Click on the Transform | Generate Transform menu item. The Save Transform As dialog is displayed.Specify a transform File Name in your chosen directory.Click on the Save button.Installing the Mimecast Security Agent for Windows using GPOYou can install the Mimecast Security Agent for Windows using GPO with the .MST file by using the following steps:Open the Group Policy Management Console on the machine you use to manage your GPOs.Create a GPO in the Forests | Domains | Group Policy Objects folder, giving it an appropriate name (e.g. Mimecast Web Security Agent). SeeMimecast for Outlook - Authentication – Mimecast
Updated February 17, 2025 11:13 This article explains how you can view the device information and protection status of your corporate devices by using the Mimecast Security Agent, and is intended for use by Administrators.Organizing Protected DevicesViewing Protected DevicesTo ensure you've visibility of the most recent active devices, only those that have synchronized in the past 90 days are displayed.Note:Click on each section in the left-hand navigation panel to progress to each one.You can see a list of your protected devices, by using the following steps:Log on to the Mimecast Administration Console.Navigate to Web Security | Protected Devices. The Status column displays each device's state:Protected: The Mimecast Security Agent is operational and protecting the device.Unprotected: The Mimecast Security Agent is not operational and the device is not protected.Disabled: The Mimecast Security Agent has been disabled by using the disabler password.Note:If a device is not listed, this could be due to the Prerequisites not being met, network connectivity issues or a misconfiguration on the device.Click on a Protected Device to display the Details slide out panel, which displays:MSA Status (Windows, Windows Server, and Mac).Note:Windows Server displays a Server Users tab inside the slide out panel. Device SpecificationOS SpecificationNetwork Details The protected device's details panel is useful when troubleshooting the connection for the Mimecast Security Agent, particularly the DNS server. The level of detail displayed in this tab differs according to the OS being used:Windows and Mac: The Mimecast Security Agent status panel displays the icons shown below. If the connection for. Installing Mimecast for Outlook . Prerequisites. Before installing Mimecast for Outlook, ensure: All Prerequisites are met. Microsoft Outlook is closed. Installing Mimecast for Outlook. To install Mimecast for Outlook: Download the Mimecast for Outlook client.Comments
For Outlook is opened, only the General section of the Mimecast tab is displayed. This is usually due to the Mimecast Windows service not running when Microsoft Outlook is started.ResolutionShut down Microsoft Outlook.Open the Microsoft Services by:Clicking the Start button.Clicking the Run menu item.Typing services.msc.View the status of the service. If necessary, start it by:Right-click on the msddsk.exe service (called Mimecast.Services.Windows.Personal).Clicking the Start menu item.Open Microsoft Outlook.If the service has started, but the issue persists, another application/add-in may be stopping the Mimecast service from starting. Mimecast Support will be able to assist you in investigating what is causing this behavior.Could Not Access NetworkProblemA significant delay is experienced when starting Microsoft Outlook, resulting in a Could not access network location \Hewlett-Packard\\ error.SolutionSome possible causes would need to be investigated, as this error could indicate a conflict with a third-party application. This error can be caused by an entry in the registry, which causes issues on Windows 7 when running some installers.Monitor Mimecast for Outlook performance by:Ensuring the latest Office Service Packs are installedUninstalling Mimecast for Outlook and record the Microsoft Outlook load time.Perform a clean install of Mimecast for Outlook, start Microsoft Outlook, and record the load time.Disable the certificate check for publisher's revocation and server revocation (in Internet Explorer).Start Microsoft Outlook and record the load time.Temporarily disable all other add-ins apart from Mimecast for Outlook.Start Microsoft Outlook and record the load time.Submit the findings to Mimecast Support and your Mimecast for Outlook Logs for further analysis.Review this link as a
2025-04-16Updated March 03, 2025 15:55 This article contains information on troubleshooting and resolving common Mimecast for Outlook errors, including Default Account Error, Account Options Displayed, and Could Not Access Network, with troubleshooting steps and registry modifications where applicable.Default Account ErrorProblemWhen attempting to start Mimecast for Outlook 2010 or 2013, a Default account is not an exchange account error is displayed. The Accounts section of the Mimecast tab is grayed out.SolutionWhere you have Microsoft Office products (e.g. Visio, Access) from different Microsoft Office versions on the same machine, it is possible that conflicting Windows registry entries can cause the error displayed above. This is true even if all your users are on Exchange accounts. The proposed solution is to amend the machine's registry.Changing your Windows registry can have a serious effect on your machine. It must only be performed by someone who understands how the Windows Registry works and has created a restore point. Due to this solution, Mimecast cannot take responsibility for an incorrectly configured registry.You can change your registry, by using the following steps:Close all Microsoft Office applications.Click the Windows Start button.Click the Run menu item.Enter the regedit command.Click the OK button.Navigate to the HKEY_CLASSES_ROOT\Wow6432Node\TypeLib\{00062FFF-0000-0000- C000-000000000046} registry key.If there are multiple key values, delete all but the latest Microsoft Office version key according to the values below:KeyMicrosoft Office Version9.6Microsoft Office 20169.5Microsoft Office 20139.4Microsoft Office 2010These values are based on an x64 machine. The same applies for x86 but using x86 variables.Close the Registry Editor.Restart the machine.Account Options DisplayedProblemWhen Mimecast
2025-03-26Protect your data and users with secure email options from MimecastWhen sending sensitive information via email, your users need secure email options to protect data such as customer records, financials and new product information from leaking outside the organization. Yet traditional solutions for secure emails and secure document exchange often create an administrative burden for users and recipients. The result is a slow adoption rate for encryption technology, leading to situations where users may frequently send sensitive data via unencrypted email, exposing valuable corporate information to a variety of email security risks.Mimecast Secure Messaging provides easy-to-use technology that lets your users choose secure email options directly from their standard mailbox application. With Mimecast, secure messages never leave Mimecast's secure messaging platform, providing superior security for sensitive data that is shared with contacts outside the organization.How Mimecast secure email options workTo send a message with secure email options, users create a new message in Outlook or Mimecast for Mac as usual and then choose the Send Secure option on the Mimecast tab. Before sending the message, users can choose from several secure email options to require read receipts, set message expiration dates, or prevent the recipient from printing, replying or replying all to the message.After the message is sent, the email and any attachments are uploaded to the Mimecast cloud, scanned for malware and checked against policies concerning content control and data leak prevention. Emails and attachments are then stored in Mimecast's secure AES encrypted archive.Message recipients then receive a notice with information about how to log onto Mimecast's secure web portal. Once logged on, recipients can retrieve messages, download attachments and send emails and documents back to the original sender.Mimecast also provides administrators with secure email options that automatically initiate a secure message when an email meets certain policy criteria. For example, emails sent to a particular domain or to a specific recipient may be automatically sent via Secure Messaging, as well as email that contains certain keywords like "confidential" in the subject line.Benefits of Mimecast's secure email optionsMimecast's secure email options enable you to: Simplify encryption by providing users with an easy way to send secure messages and attachments without needing knowledge of encryption keys or certificate management, and without requiring recipients to download and install software. Increase security with granular message controls for read receipts, expiration dates and restrictions on printing and replying. Automatically trigger secure email options
2025-04-13Updated November 27, 2024 15:09 This article describes how to install the Mimecast Security Agent for Windows using Group Policy Object (GPO), and is intended for use by Administrators.PAGE CONTENTSPrerequisitesCreating a Transform File (.MST)Installing the Mimecast Security Agent for Windows using GPO PrerequisitesBefore deploying the Mimecast Web Security agent to the client machines, you must ensure the following have been met:Prerequisites for Mimecast Web Security.Prerequisites for Mimecast Security Agent for Windows.Creating a Transform File (.MST)These instructions describe how to create a transform file (.MST) using Orca. You can use other third party software capable of creating transform files, but these are not covered here.You can create a transform file using Orca by using the following steps:Download and install Orca.On the machine where Orca is installed, download the Mimecast Web Security Agent MSI File for Windows. See Installing the Mimecast Security Agent for Windows.Extract the .ZIP file to a directory.Start Orca via the Start Menu.Click on the File | Open.Select the MimecastSecurityAgentWorkstation64.msi file from the extracted .ZIP file directory.Click on the Open button.Click on the Transform | New Transform.Select the Property table.Click on Tables | Add Row.Note:Newer versions of the agent already have the LICENSEKEY property, meaning step 10 can be skipped.Complete the Add Row dialog as follows:Property: LICENSEKEYValue: Enter the license key and click OK. This can be obtained either from the:Mimecast Administration Console. Navigate to Web Security | Agent Settings and select the Installation tab.Customerkey file that forms part of the Mimecast Security Agent installation download.Click on the OK button to add the LICENSEKEY property to the table.Click on the Transform | Generate Transform menu item. The Save Transform As dialog is displayed.Specify a transform File Name in your chosen directory.Click on the Save button.Installing the Mimecast Security Agent for Windows using GPOYou can install the Mimecast Security Agent for Windows using GPO with the .MST file by using the following steps:Open the Group Policy Management Console on the machine you use to manage your GPOs.Create a GPO in the Forests | Domains | Group Policy Objects folder, giving it an appropriate name (e.g. Mimecast Web Security Agent). See
2025-04-13Updated January 15, 2025 10:36 This article provides an overview of the Mimecast Personal Portal, including its features, settings, accessing delegate mailboxes, submitting feedback, troubleshooting login issues, and addressing known issues for uninterrupted email management.PAGE CONTENTSOverviewMimecast Personal Portal Settings Delegate MailboxesSubmitting Feedback and Getting Help Troubleshooting & Known IssuesWhat is the Mimecast Personal Portal?The Mimecast Personal Portal is an end-user application which provides access to your mailbox. An internet connection is required to manage your email communications across a range of devices. The Mimecast Personal Portal ensures uninterrupted email security by remaining functional during a server outage and allows your End Users to stay productive. During the outage, they can use secure messaging, access archived messages, calendar and use the Large File Send service. This set of articles aims to help you use the Mimecast Personal Portal, providing steps and information that will assist with accessing your mailbox and using each of the available features. Mimecast Personal Portal Settings Below is a table showing Mimecast Personal Portal settings. For more information on Application Settings, see: Email Security Cloud Gateway - Configuring Application Settings.Field / OptionDescriptionEnable Mimecast Personal PortalSelect the option to enable Mimecast Personal Portal Settings.Change Default Exchange Folder ViewDisplays Exchange Folders in Mimecast Personal Portal in either Full or Live View by default. However, this is dependent on the relevant Application Settings control specified above.Change Time ZoneEnables users to modify the Time Zone within Mimecast Personal Portal Settings.Allow PrintingEnables users to print emails within Mimecast Personal Portal.Change Default Home PageEnables users to modify the default landing page displayed when logged in to Mimecast Personal Portal.Exchange Folder ViewSets the default exchange folder view.Home PageThe default page displayed when users log in to Mimecast Personal Portal.Mimecast Personal Portal Session TimeoutControls the length of time before an inactive Mimecast Personal Portal session expires, requiring the user to log in again to continue working.Delegate MailboxesThis section describes how to access delegate mailboxes in the Mimecast Personal Portal, where access has been configured. It is intended for End Users.If you've been assigned delegate mailbox access, you are able access and use Mimecast Personal Portal to a specific user's mailbox.Note: During a continuity event, delegate access is still available and operates in the same way.Accessing a Delegated MailboxClick on your Profile Avatar in the top right hand corner. A list of the delegated accounts you can access is displayed.Click on the Open button next to
2025-04-13Now available for use in custom header configurations and free-form templates.Adds following Template tokens:{BatesStamp}{CaseDate}{CaseLocation}Renames following Template tokens:{BatesCounter} -> {BatesNumber}{CaseOwnerName} -> {CaseName}Adds -cli switch to the Aid4Mail Enterprise Console command-line. Use it when you want to run the console without any session configuration file (.ini). Example (long line might wrap):a4m-32.exe -cli -App.SessionName:Test -Source.Format:EML -Source.RootLocation:C:\Email\Source\EML\ -Target.Format:MapiMsg -Target.RootLocation:C:\Email\Target\MSG\ -Modify.TargetFileNameFormat:FNV1a -Modify.TargetFolderPathFormat:FlatImproves source and target format names shown in drop-down lists.Fixes the IMAP error “[NONEXISTENT] Invalid folder” when accessing a Gmail Inbox folder that has its name localized in a different language.Fixes issue with “Limit PST file size” option. The size value was incorrectly interpreted.Fixes issue with the conversion of some dates from local to UTC.Fixes issue with some O365 native searches failing. Please note that earlier versions of our Help file incorrectly listed AQS as one of the query languages. The correct language is KQL. Use the following link to review the syntax: minor improvements.Updates the User Guide.Visit our knowledge-base for “how-to” articles on the newly supported archival formats:Google Vault: How to Process Google Vault Exports (Aid4Mail 5 Enterprise license)Mimecast: How to Process Mimecast Exports (Aid4Mail 5 Enterprise license)Proofpoint: How to Process Proofpoint Exports (Aid4Mail 5 Enterprise license)Version 5.0.4 Early Access (released: December 17, 2020)Adds Mimecast zipped EML SJF files (source format). Archives are processed without the need to unzip contents. This feature is only available in Aid4Mail Enterprise.Adds Google Takeout (source format). Original Gmail folder structure can be fully restored. This feature is NOT available in the Light editions of Aid4Mail.Adds SeaMonkey (source and target).Adds separate fields to specify alternative folders for Cache and Temp files.Renames following Template token for better clarity:{Traffic} -> {Origin}Returned values have been updated as follows:Incoming -> InboundOutgoing -> OutboundUndefined -> UnknownAdds an option to easily create a batch of sessions based on wildcard criteria in the source Location field for file formats. This feature is particularly useful if you have a source folder full of PST or Mimecast files. See Help file for details.Adds a Zoom option to increase the size of text and components in the user interface. Please note that this setting is currently not retained when you close Aid4Mail. This will be improved in an upcoming update.Adds a command-line to the consoles (a4m-32.exe and a4m-64.exe) for Aid4Mail Enterprise. See Help file for details.Improves the Project and Options screens.Updates the User Guide.Fixes a CSS display issue in HTML and PDF files created from Outlook emails.Many minor improvements and bug fixes.Version 5.0.3 Early Access (released: November 30, 2020)Adds the following target formats: Plain text (UTF-8), CSV (Comma-Separated Values), TSV (Tab-Separated Values), XML, HTML, and PDF. Note that, unlike the HTML/MHT format offered in Aid4Mail 4, the new HTML format is compatible with all popular browsers.The HTML format
2025-04-01